With technology commanding a plethora of interactions across our lives, sadly personalized communication with customers is rapidly disappearing Technology is woderful but it’s people that matter most. “Customer experience” is a buzz phrase constantly bandied about within countless organizations – with hours of endless training and company meetings in this area. But in reality, how…
Increasingly, more and more organizations are asking team leaders to provide data on workplace efficiencies and how to make better-informed decisions. Safety Metrics and Leading Indicators such as measuring lost time, incident and severity rate are not adequate measures of safety. These data points just give us information on the number of people who were injured…
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📸 The House with No Steps
