Questions

Family and friends who you’d like to have access? No problem, just purchase additional remote controls for them and we can either program for you or show you how to do it yourself! TMS-ARC1 TMS-PARC1

Of course! Easy. Just purchase as many additional remote controls as you like and we’ll email you a free video tutorial on how to program them to your individual remote control.

No. Each remote control parking lock comes on its own unique frequency. So if you have a group of multiple units, using your remote control for your parking lock will not cause the others to rise up or go down.

However, if you need some customization to synchronize your parking locks so they do operate together, or to have a master remote control that overrides all of them, we can also do that for you as well. Just CONTACT US so we can discuss your requirements and work out the best car parking solutions for your needs.

Ouch that’s going to annoy them! Our automatic parking bollards are designed to be both a visual and audio deterrent. Unlike a traditional manual locking bollard, all our auomated bollards are designed to flex if someone tries to push them down by unauthorised force. For example, if someone tries to either push your motorised bollard down, or drive over it,  it is designed to flex, and an alarm will immediately sound, warning them to move off. The alarm continues but after 3 seconds the yellow barrier arm will try to reset itself to its upright position. If the car is still parked over it, your remote control parking bollard will stop when it touches the undercarriage of the car, and the alarm will continue to sound. This will continue until the car moves away and the yellow barrier arm can freely go back to its vertical position. In order to protect your automatic parking bollard from damage by an unauthorised parker, we design it to flex and move 180 degrees in either direction but continuing to alarm and warn illegal parkers away! And don’t worry, if your automatic parking lock gets damaged, we have a range of spare parts to suit.

Our automatic remote control parking bollards are very secure. The casing locks with a security key which only we supply. It can’t be easily copied, and the cast iron casing houses the battery and all the electronics in waterproof compartments that comply with the international standard for waterproofing IP67.

Are remote control parking locks are all built to international and Australian standards. We are the only ones with international standard ISO9001 compliance on our automatic parking locks and waterproofing to international standard IP67. Our installation of our parking locks is also compliant with Australian industry standard AS2890. Our reputation and experience speaks for itself, and give you insight as to why you should trust us and our products.

Ouch that’s going to annoy them! Our automatic parking bollards are designed to be both a visual and audio deterrent. Unlike a traditional manual locking bollard, all our automated bollards are designed to flex if someone tries to push them down by unauthorised force.  For example, if someone tries to either push your motorised bollard down, or drive over it,  it is designed to flex, and an alarm will immediately sound, warning them to move off.

For the models without an auto-sensor, the yellow barrier arm will try to reset itself to its upright position after 5 seconds. If the car is still parked over it, it will touch the undercarriage of the car, then stop and the alarm will sound again. This will continue until the car moves away and the yellow barrier arm can freely go back to its vertical position. In order to protect your smartphone parking bollard from damage by an unauthorised parker, we design it to flex and move 180 degrees in either direction but continuing to alarm and warn illegal parkers away!

If you have a model with an auto-sensor, the sensor detects that there is a car parked over it, so will remain in the lowered position until the unauthorised car leaves.

And don’t worry, if your motorised parking lock gets damaged, we have a range of spare parts to suit.

Absolutely! The app and its operation is simple and easy, but if you need any help at all, we are right here to hold your hand. We can walk you through the process to install the app on your phone, and if you get stuck to operate it, just give us a call and we will sort it out for you right here on the ground. Its’ all part of our customer service, so no additional charges or fees for ongoing maintenance or support.

thatsmyspot.com.au has been Australia’s no.1 supplier and market leader in parking locks, parking barriers and parking bollards with an outstanding reputation since 2009. With more than 10 years of operating experience in the industry, our products are truly tried and tested. So that’s why all thatsmyspot.com.au.com.au products come with a 12 month warranty. If something goes wrong with the motor, lock or parts (excluding batteries), we will either repair or replace the product at our expense. Obviously our warranty does not cover negligent or intentional damage to our products by third parties.

Our quality of product and level of customer service is paramount to us. We will listen to your parking problems and tailor the best parking solution that works for you. Whether indoors or outdoors, residential, commercial or corporate, we take the time to listen to your needs and find the best parking solution for you. Our products are of the highest quality and our reputation precedes our performance. Just have a look at what our customers have to say. We provide the most cost-effective solution, for ongoing performance and delivery to ensure you get the best quality product at the best price. This is how certain we are at thatsmyspot.com.au that our products will work for you.

Absolutely! Sometimes when people inadvertently drive into your parking bollard, it might need a bit of TLC to repair or adjust it. We have a range of spare parts available for these mishaps, so just contact us to let us know what has gone wrong with your automatic or smartphone parking lock, and we can tell you whether it can be repaired and what spare parts you’ll need. Our spare parts are always simple and easy to fit, and we supply you video tutorials with instructions on how to do it yourself. Easy and cost-efficient. We are here to help and provide you with the exceptional customer care and after service we are known for. And don’t worry, apart from the cost of the spare replacement parts, we won’t charge you for this advice!